When will my order ship?
Rugs ship within 2-4 weeks of ordering.
Pillows and blankets ship within 5-7 days of ordering.
We manufacture each product to order up to the limited amount of that release. When you place your order it's immediately sent to the production line and then is packaged up and shipped out to you.
You'll receive a shipping confirmation email with a tracking number as soon as your order is loaded onto the truck and on its way out to you.
Is expedited shipping available?
Sorry, expedited shipping is not available at this time.
Do you offer international shipping?
Yes! International shipping is available and rates are available in your shopping cart. Please allow additional shipping time for international orders. There can be extended delays for packages to be processed through Customs.
Spilled LLC is not responsible for destination country tax and/or duty charge if incurred. Buyer will be held accountable for any restrictions, duties, taxes, and any other fees collected from the destination country, prior to ordering.
Can I change my shipping address after I order?
You can request a change of your shipping address within 7 days of the date you placed your order, as long as your rug has not yet been shipped. Unfortunately, we are not able to change the shipping address after an item has shipped.
For all shipping related inquiries, please contact firstname.lastname@example.org